BHA FPX4110 Assessment1 3.docx BHA 4110 Vila Health: Patient Flow Capella Universi

BHA FPX4110    Assessment1 3.docx    BHA 4110  Vila Health: Patient Flow  Capella University BHA-FPX4110  Patient Satisfaction is Essential  Businesses such as the health care industry rely on patient satisfaction. Patient satisfaction is essential within businesses. It is more important when within the healthcare industry as it is a great tool to utilize to measure the quality of service in the health care setting. Patient satisfaction affects multiple areas. These areas within the health care setting involves clinical outcomes and patient retention. It can also impact medical malpractice claims. Additionally, it can affect the time, quality of care the patient receives, and effectiveness. Within the healthcare facility in questioning, patient satisfaction is used to measure how successful the healthcare professionals are. Additionally, it measures the quality of care patients receive. It helps providers have a better insight into different views of medicine. This is combined with the effectiveness of the care the patient receives.  There have been many surveys done at Vila Health. These surveys has conducted multiple surveys that have been completed within time pertaining to patient satisfaction. This was made with information that was obtained. Vila Health has a few areas of improvement needed, but still shown signs of areas that were well excelled in too. The surveys have been  conducted regularly within the past eight months showing that the treatments of patients gotten a  90 percent score within satisfa