Comp2_Mod_4_Reflection.docx Gemba Walk University of Phoenix MHACB/505 Gemba Walk M

Comp2_Mod_4_Reflection.docx    Gemba Walk  University of Phoenix  MHACB/505  Gemba Walk  Management in healthcare tend to find waste or identify problems by walking around their clinic or hospital setting. When walking around management is observing every angle to ensure problems are identified and a solution can be started and implemented to ensure the problem is solved. Gemba walks are to do just that,a walk that healthcare leadership performs to identify problems and areas that need improvement from the current state.   Value of Gemba  When conducting a Gemba walk, it is about walking around the floorplan, talking to patients and employees to grasp an idea of how the flow of the operations works. The value that is gained from a Gemba walk is far more than getting patient feedback surveys, real live identifying process. When on the walk healthcare workers will gain the knowledge needed to increase productivity, reduce healthcare waste and have positive gains in relationships with floor level employees. Gaining a better understanding of what floor level employees do and what obstacles each person faces will help leadership improve job functions. Value to a healthcare organization is being able to control operations, identify different opportunities and put an improvement process in place. Clinical based Gemba walks will help identify waste, this could be the wait times for patients checking in for their appointment, or waste could also be found in the distance the patient has to walk from the check-in d