MIS 490 Capstone scenario one final.docx MIS490 MIS 490 Capstone: Enterprise-Level Repor
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MIS 490 Capstone scenario one final.docx MIS490 MIS 490 Capstone: Enterprise-Level Report Southern New Hampshire University With the expansion and centralization of technology within the ABC Company, which includes North, South, East, and West regions, data sets from the IT department were analyzed to determine the areas for improvement as well any areas in which they are excelling. To meet the needs of the organizations goals several insights must be answered. Reviewing the provided data has provided us with insights for areas of improvement. In all, 1,000,000 tickets were submitted through the IT help desk from 2013- 2017. These tickets range from request to issues and the different types of systems at which they were filed against. The systems include access/login, hardware, software, and systems. To properly identify the areas of improvement, and the areas they excel in, a review of the number of days open, priority lev
[Solved] MIS 490 Capstone scenario one final.docx MIS490 MIS 490 Capstone: Enterprise-Level Repor
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- Submitted On 14 Jun, 2021 04:17:30
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