BUS FPX3022 Assessment3.docx BUS-FP3022 Information Technology BUS-FPX3022 Informat

BUS FPX3022    Assessment3.docx  BUS-FP3022  Information Technology  BUS-FPX3022  Information Management System (IMS)  As one of the leading E-commerce multinationals, Amazon is known for utilizing type of specialized information systems in its business processes. With this type of process, it allows them to gain competitive advantage through improved efficiency in the collection, storage, and analytics of their customers™ personal information. Utilizing the two-piece information management software, it allows a comprise of the Simple Storage Service that is connected to its integrated database and the Amazon Web Service that promotes access to the E-commerce platform. The web service allows customers to creation of user accounts and personalize their profiles for improved efficiency in the processing of transactions. Amazon Web Service is made up of different systems with different functionalities to promote efficiency in information management and delivery of business processes [ CITATION Was \l 1033 ].  The system promotes high levels of intercommunication with any kind of internet- enabled device for effective communication. Their web service combines distinct features such  as security, scalability, reliability, and efficiency to make it highly effective in delivering business processes through a CRM, known as a Customer Relation Management system. A CRM is a system that compiles data from different communication channels, allowing a business to learn more about their customers and their needs.  Competi