Paper 6 .docx CPMGT/ 300 Week 5 Project Closeout University of Phoenix CPMGT/ 300 Pr

Paper 6 .docx    CPMGT/ 300  Week 5 Project Closeout  University of Phoenix CPMGT/ 300  Project Closeout  Project Closeout Process  The overall project performance was great, as a team we reached our goals, deliverables and timeframe were met. The total cost for the project including materials, and manpower was  $27,090.00, the project schedule started on 03/01/2021 and was completed on 08/28/2021, Resources Statuses, all resources were managed efficiently to achieve goals. Met project goals, and deliverables within the allocated timeframe. No scope changes met deadlines and stayed within budget.  Name of project: MCI Software System Upgrade  Software: (CRM) Customer relationship management Customer Relation Management is the process of managing and analyzing interaction with past, existing, and potential customers. It  uses data analysis about a customer™s history with a company to improve its business relationship  with customers. The data analysis helps focus on customer retention and ultimately driving sales growth. CRM encompasses the principles, practices, and guidelines of an organization when interacting with the organization™s customers. This helps organizations cut costs to become more efficient.  Objective/ goal: To upgrade MCI software to Customer Relationship Management to provide better customer and employee satisfaction, improve its business relationship with customers, by focusing on retention and ultimately driving sales growth.  hire more employees and increase profits. Me