HCS131 Wk2 Summary.docx HCS/131 University of Phoenix HCS/131 - BUSINESS COMMUNICATIO

HCS131  Wk2  Summary.docx  HCS/131  University of Phoenix  HCS/131 - BUSINESS COMMUNICATION  SKILLS FOR  HEALTH CARE   Wk2 Summary  The potential challenge will face in this group would be maintaining Robert personality to a minimum when has a group discussion with his colleagues. Second potential challenge would be getting Larry more vocal in a group meeting and having him express his ideas. The third potential challenge would be getting Melissa more social and vocal in the meetings. For Gail challenge to support individuals personality and making sure everyone has a say in this project. Gail has most difficult challenge from all because must juggles and accommodates other feeling or emotions and not play favorites.  Once, Gail has set up the meeting she needs to set an establishment of how this meeting will go. For example, she needs to handle them an agenda of what this meeting will be about and set the tone of how this meeting going to be about. Once the meeting tone have been set, she can let Robert the most vocal of the group speak first to show where is his idea or thought process is coming from. The moment Robert pitches his idea or opinion, and we can use his idea and work around his idea. When Robert finish explaining his idea, Melissa can share her idea or better yet enhance the idea that Robert explain. This makes it Melissa to be more engaging and comfortable to share idea or speak on her own terms. While Melissa is sharing her idea, Gail need to look over and keep up Robert action to let