BUSI 310 Test Exam 3 complete solutions correct answers key

Liberty University BUSI 310 Test Exam 3 complete solutions correct answers key

The use of physical messages communicated by gestures is

When silence is interpreted to mean agreement is referred to as

When giving a presentation, the presenter should avoid

Non-verbal communication

Which of the following is NOT considered part of a successful presentation?

Which of the following is a responsibility assigned strictly to participants of meetings?

Research purports that up to  _____ of communication can be bases on gestures

Which of the following is NOT true regarding general email guidelines?

When a manager attempts to resolve conflict using collaboration,

The  ____     stage of Tuckman’s Team Development process represents a time of change in which close relationships form an interdependence between members of the group.

Which of the following is an example of a non-monetary reward?

A positive aspect of teams is

According to Maslow, physiological, safety, belonging, and esteem are referred to as  _____               needs.

A focus of Job-based motivation is allowing the employee to experience

Which of the following is a type of conflict that can be found in the workplace?

From your reading in Revelation 2:2-3,9, 13, 19; 3:8  how do each of these verses address reinforcement as presented in Chapter 6.  Note the specific theories to which each of these verses most closely relate.  Provide support for your response.

Some of the negative aspects of office politics involve personal agendas, gossip, and using power and status. Give specific examples of evidence that 3 of these were evident in the letters to Timothy. Support your answer with examples from specific verses.

_____ is considered the art of public speaking.

A disadvantage of the rumor mill is

Common tenants for developing and giving a successful presentation include

The volume, rate of speech, pitch, pauses, and silences used in speaking to convey a message are referred to as

Symptoms of groupthink manifest in which three ways?

Which of the following is NOT one of the six keys to running a successful meeting?

Primary types of teams can include

According to John Kotter in his book Leading Change, high performance teams may spend _____ of their time receiving training on technical and interpersonal skills.

When a manager deals with conflict through accomodation,

The three parts of the motivation equation used in Vroom's Expectancy theory are

Which of the following is NOT an example of constructive conflict?

Members of a _____ manage the day-to-day operations of a process or department.

Evidence has suggested that people retain more data _____ than audibly.

_____ consists of the speaker's knowledge of the subject matter being presented.

Personal territory that ranges from 2 to 4 feet is

Research purports that up to _____ of communication can be bases on gestures

All of the following are examples of non-verbal communication EXCEPT

All of the following are key points to active listening EXCEPT

The structure of a presentation should be

Herzberg defined job motivators to include

Skinner's Behavior Modification theory consists of

involves responding to subordinates with positive reinforcement, negative reinforcement, punishment, or extinction.

Which of the following is a benefit of a team to an individual?

According to Maslow, physiological, safety, belonging, and esteem are referred to as _____ needs.

theory helps to explain why many workers are not motivated on their jobs.

The ____ stage of Tuckman's Team Development process represents a time of change in which close relationships form an interdependence between members of the group.

In Vroom's Expectancy Theory, a potential barrier for employees that manager's need to concentrate on would be

Which of the following is NOT a dimension in Hackman and Oldham's Job Design Model?

What is the correct order of the stages of Team Development listed by Bruce Tuckman?

Members of a _____ manage the day-to day operations of a process or department.

When a manager deals with conflict through accommodation,

According to John Adams Equity Theory, an individual who believes that the treatment is equitable such that the outcomes equal the inputs will likely

Collaboration can occur by

anything that causes interference in a message's true intent and interferes with effective communication

final step in the communication process and determines how successful the sender was in transferring the message as originally intended

research shows that up to ___ percent of communication may be based upon gestures alone

have profound affect on perception

The manner of a presentation that allows the audience to logically follow the speaker’s message.

The physical messages communicated by gestures.

Person-to-person conversation exchange that occurs through dialogue between two people or a group of people.

Define the limitations of acceptable and unacceptable behaviors and set the standards of appropriate behaviors, beliefs, and perceptions, and feelings.

When a group member offers an opinion rather than make recommendations against the group consensus.

Sender, receiver, meaning, encoding, message transmittal, channel.

Allow organizations to communicate directly wither other business, consumers, and the friends of those consumers.

Accurate data used to support a presentation.

When the striving for unanimity overrides a group’s motivation to realistically appraise alternative courses of actions.

The number one social marketing platform and is utilized by 61% of Fortune 500 companies.

Includes body movements, physical distance, facial expressions, and voice intonations.

Vocal cues other than words.

An informal channel of communication inevitable in office environments of three or more people.

The sharing of thoughts through the meaning of words.

Provides way for organizations to provide information and connect with fans, customers, employees, and supporters.

The final step in the communication process and determines the success of the sender in transferring a message.

Forms of expression that does not utilize written or spoken words.

The use of time to convey a message.

Includes office etiquette, email etiquette, dining etiquette, and business meeting etiquette.

Occur when the sender says one thing but their actions, body language or appearance communicates another.

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