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BUSI 310 ch 8 test A++

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Operations Management must consider the ______ , development, and
utilization of resources

Acquisition



Which of the following is NOT a decision that operations managers would need to make?

The hiring and firing of employees



Which of the following is NOT a common issue experienced by those who practice operations management?

Achieving and sustaining high quality regardless of cost



Which of the following is not an example of Muda?

Service



Motorola is created with the development of _____
to improve customer satisfaction, decrease product defects and increase efficiency and
effectiveness.

Six Sigma



Which of the following is NOT one of the 5 steps in the DMAIC process?

Correct Complete the new process to ensure increased performance



 

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