BSBWOR502 Summative assessment 1

BSBWOR502 Summative assessment 1

Activity 1

Question 1. What differentiates a group of people from a team?

Question 2. Explain why is it important to establish a clear team purpose?

Question 3. What are the implications role ambiguity within a team framework and with regard to:

Question 4. If you were the leader for anewly established team, describe how you would ensure that all members of the team knew what they had to accomplish.

 Question 5. Why is it important that the team’s purpose and role be collaboratively developed?

Question 6. Charters, mission/ vision statements, memorandum of agreements, constitutions, role and responsibility statements are all example of documents that record in writing a team’s purpose and role. Collect an example of three of these documents. Comment on each of them as to how effective they are.

(collect examples from business, clubs, associations….)

Question 7. How can roles and tasks be clearly allocated to team members so that problems do not arise?

 Activity 2

Question 1.Your task is to:

Question 2.Why is encouraging participation I the planning, decision-making and operational aspects of the team’s work important for developing team cohesion and what role does feedback play in doing this?

Activity 3

Question 1. Briefly describe the stages that a team goes thought during its life cycle.

Question 2. Explain why it is important to actively support a team thought all stages but particularly the first three.

Question 3. What things might occur to change the linear progression of a team’s development? Give at least three examples.

Question 4. Describe at least four techniques that could be used to help a team establish a culture and ethos that will enable its members to achieve their performance expectations. Activity 4

Question 1. Describe a self-managing team.

Question 2. Why are self-managing teams considered desirable?

Question 3. What might be some barriers for a manager in creating a self-managing team? List four.

Question 4. What strategies can you use, or have you see in use, that are designed to actively encourage team members to have input into planning, decision-making and the operations of a team?

Activity 5

Question 1. Consider a team that you have either led or have been a part of. Describe the members of the team in relation to Belbin’s roles and answer the questions that follow.

Question 2. Did you have the recommended mix of roles – was the team heavily weighted with a particular role type or were there gaps? Describe the impact this had on team effectiveness.

Question 3. List at least four actions that a team leader might consider taking if the imbalance in a team is detrimental to performance.

Question 4. List six ways in which a team leader can ensure that team members take responsibility for their own work and assist others with their work.

Activity 6

How will you handle the situation? (see doc)   

Activity 7

Question 1. To diagnose and resolve challenges in an effective manner there need to be a number of conditions within the team that support this. List six.

Question 2. List at least six ways in which team members might put forward (communicate) concerns, perceived issues, suggestions and ideas for improvement.

Question 3. Although in some cases there will be outliers that require creative problem solving processes, a team leader might, in consultation with team members, develop a range of procedures for addressing issues. List six 

Activity 8

Question 1. What advantages are there to the following groups in encouraging participation from all team members?

Question 2. What are the key requirements for fostering and supporting full commitment in a team situation?  

Activity 9.

In what ways can team leaders support their teams with regard to identifying and resolving work performance problems?

Activity 10.

Question 1. What are the key aspects to establishing and maintaining open communication processes with all stakeholders? 

Question 2 see doc

Question 3. A team leader’s behaviour and actions serve as a role model for other members of the team. What does this mean and why is it important?

Activity 11.

Question 1. What factors are effecting the communication in this team?

Question 2. What can you, as team leader, do to correct the situation and restore it to one of open, effective communication amongst all parties?

Activity 12.

Question 1. Give an example of when you had to convey good news to your team. Explain how you went about it and how successful you were.

Question 2. Is it easy or difficult to communicate good news? Why?

Question 3. Why is it more difficult to give bad news?

Question 4. Create you own checklist of what to do and what not to do when communicating bad news. 

Activity 13.see doc

Describe what you say and how you broach the subject in order to raise the concerns sensitively but also that result in a satisfactory outcome for all parties.

Activity 14.

Question 1. Why is it essential that unresolved issues are brought to a final conclusion? 

Question 2. Explain what is meant by following up unresolved issues.

Question 3. Why is it sometimes necessary for a person external to the team to be brought in to resolve issues? List three circumstance when this might be a good idea.