MGMT 124 Final Exam Review - Human Resources Management Final Exam Review

MGMT 124 Human Resources Management

Final Exam Review

PLEASE PURCHASE THIS DOCUMENT FOR ANSWERS TO THE FOLLOWING QUESTIONS:
 

Explain the difference between line authority and staff authority. What type of authority do human resource managers have?

Discuss the workforce and demographic trends that are shaping Human Resource management today.

Discuss 6 of the 11 important traits of today’s human resource manager.

What is the difference between disparate impact and disparate treatment?

Why does Title VII do?
 

 What is a BFOQ? Why would you need to use one?

 
What is meant by “strategic” human resource management? Why is this an important concept?

What is a high-performance work system?  Give an example of the difference in how high and low performing companies use HR practices. (hint: see Table 3.1)

 
What are human resource metrics? Why are human resource metrics important in high-performance work systems?

What is an HR Scorecard?  How and why is it used? What is its relationship to a digital dashboard?

What is the difference between job enlargement, job rotation, and job enrichment?

What is the difference between a job description and a job specification? How are they related?

What is meant by AIDA? Why and how does an HR manager use it?
 

Your company wants to hire 100 new college graduates as game designers next year. Use the following information to construct a recruiting yield pyramid. How many applicants do you need?
• The ratio of offers made to new hires is 2 to 1 (so you need to make 200 offers)
• The ratio of candidates interviewed to those receiving offers is 3 to 2 (so you need to interview 300)
• The ratio of candidates invited to interviews to those actually interviewed is about 4 to 3 (so you need to invite 400 people)
• For every 6 applications received only 1 candidate is invited to interview (so you need to generate 2400 leads)

 
Explain three ways to recruit a more diverse workforce.
 

What is the difference between outsourcing and offshoring?

What do reliability and validity measure?  Which is the most important in terms of avoiding or defending against discrimination lawsuits?

What is a management assessment center? What are some of the most common tasks conducted in management assessment centers?
 

Why do managers consider letters of reference to be non-useful?  What are the legal dangers involved in writing letters of reference?
 

Chapter 7
 
What are the 6 common errors that can decrease the effectiveness of an interview? Describe three in detail.

What is the difference between situational and behavioral questions in an interview?

What are stress questions, and why would you use them?
 

What do organizations intend to achieve during employee orientation?

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Describe the three types of managerial on the job training.
 

Describe the four basic categories of training outcomes? Which is probably the most important?

 
One method for analyzing performance is the Behaviorally Anchored Rating Scale.  What is it?  How is it related to the critical incident method? What are three of the advantages of using the BARS method?

Your text describes five potential appraisal problems. Discuss them.

What is the relationship between a performance appraisal and performance management?
 

What is the FLSA? What does it govern? How is it related to exempt and nonexempt classifications of employees? (hint:  see pages 331)
 

What are compensable factors?  How are they used?
 

In determining pay scales, what is the difference between a pay grade and a pay class?
 

Discuss the three main factors that that typically determine an executive’s pay.
 

 
How would you differentiate between an employee and a contract worker? Why is this an important distinction?

 
Define and discuss the pros and cons of piecework pay and merit based pay?

What is an ESOP?  Why would you institute one?
 

What is the difference between gainsharing and profit sharing?
 

Which benefits are required by federal or most state law?

What is a cafeteria plan? Why is it used?

Discuss five different types of flexible work schedules.