MGT 312 Final Exam (Already graded A+)

MGT 312 Final Exam 

1) Performance on tests like the Scholastic Aptitude Test and the Graduate Management Admissions Test is likely to be most closely related to:

Logical-mathematical intelligence

Interpersonal intelligence

Intrapersonal intelligence

Naturalist intelligence

2) The productive potential of an individual’s knowledge, skills, and experiences is known as:

Soft skills

Ethical capital

Human capital

Social capital

3) Chris, a manager, knows that one of his employees values achievement and power. Chris should assign the employee to a job that includes:

High security

High social value

High self-direction

High influence over others

4) The steps in the process of stereotype formation and maintenance in order are:

Inferences, categorization, expectations, maintenance.

Categorization, inferences, expectations, maintenance.

Expectations, categorization, inferences, maintenance.

Categorization, expectations, inferences, maintenance.

5)   The potential to understand and regulate oneself is known as:

Kinesthetic intelligence

Naturalist intelligence

Intrapersonal intelligence

Interpersonal intelligence

6) Janelle, one of Abdul’s employees, has performed poorly on many aspects of her job since she was hired four months ago. This is likely to be attributed to:

External causes

Internal causes

Self-serving bias

Fundamental bias

7) Camilla, a manager, notes that while Wilhelm’s written reports are very thorough and accurate, his oral presentations are not effective. Camilla is looking at:

Consistency

Implicit factors

Explicit factors

Distinctiveness

8) When something is _______, it stands out from its context.

Salient

A schema

Semantic

Stereotypical

9) Self-enhancement and self-transcendence are:

Workplace attitudes

Endpoints of one of the dimensions of values

Personal attitudes

Cognitions

10) A person can build his/her social capital by:

Getting a mentor

Being trained in new skills

Shadowing a higher-level manager

Learning a new language

11) Which of the following is the least fixed of a person’s individual differences?

Emotions

Intelligence

Attitudes

Cognitive abilities

12) The contingency approach suggests that:

A manager needs to learn a set of hard-and-fast rules.

There is one best way to manage.

OB theories apply to all situations.

The best answer depends on the situation.

13) The process that enables us to interpret and understand our surroundings is called:

Suppression

Stereotyping

Perception

Selection

14) Acme Movers is a company that ships goods and cargo to all locations in the United States. The employees understand that the company's primary vision of timeliness, efficiency and low-cost services is important to maintain the competitive edge over other movers in the business. They constantly work to ensure that all deliveries reach their destinations on schedule, and the company, in turn, rewards the employees with performance-based awards and profit sharing. Which function of organizational culture is exemplified here? 

Giving members an organizational identity

Shaping behavior by helping members make sense of their surroundings

Promoting social system stability

Facilitating collective commitment

15) Regarding using personality testing as part of the hiring process, experts have concluded that:

There are many valid instruments available to managers to test for personality types

The effects of personality on job performance are so large it cannot be ignored by managers

Only the Big Five should be used as predictors of job performance

The typical personality test is not a valid predictor of job performance

16) The extent to which an individual identifies with an organization and commits to its goals is called:

Perceived organizational support

Organizational satisfaction

Organizational commitment

Job involvement

17) In Ajzen’s theory of planned behavior, ___________ is (are) the key link between _________.

Norms; intentions and planned behavior

Intentions; attidtudes and planned behavior

Intentions; norms and attitudes

Attitudes; intentions and planned behavior

18) Keyshawn is a player on a professional football team. Because of this, his play every week is scrutinized by fans and media, as well as his own coaches. Sometimes, their comments are very negative and even personal. Keyshawn will handle this better if he has a high level of _________ intelligence.

Spatial

Interpersonal

Intrapersonal

Bodily-kinesthetic

19) Research shows that, in general:

Social capital decreases organizational performance.

Social capital increases group conflict.

Social capital can improve operations.

Social capital decreases work group integration.

20) The interdisciplinary field dedicated to understanding and managing people at work is called:

Management theory

Organizational dynamics

Management dynamics

Organizational behavior

21) Which of the following mechanisms for changing organizational culture addresses all three levels of culture?

Deliberate role modeling, training, and coaching

Rites and rituals

Workflow and organizational structure

Organizational goals

22) Stimulation is in the ____________ part of Schwartz’s model.

Openness to change

Self-transcendence

Self-enhancement

Conservation

23) ___________ is associated with success for managers and salespeople.

Emotional stability

Agreeableness

Extraversion

Introversion

24) The two dimensions of the competing values framework are:

Group-individual and stable-flexible

Internal-external and anticipatory-retrospective

Internal-external and stable-flexible

Internal-external and group-individual

25) Organizations with adhocracy cultures are described as:

Internally focused and valuing flexibility

Externally focused and valuing stability and control

Internally focused and valuing stability and control

Externally focused and valuing flexibility

26) Sustainable businesses tend to be run by CEOs who are:

Intelligent

Target-driven

Controlling

People-centered

27) According to the Ajzen model, the strongest predictor of an employee’s behavior is (are):

The employee's attitudes

The employee's values

Social norms

The employee's intentions

28) The corporate staff in the accounting department at ABC Corporation went on 12-hour days during the holiday season, just like the regular retail employees do during that season. This is an example of a(n) _________ change.

Innovative

Product

Adaptive

Radically innovative

29) Joyce finds that the members of the project team to which she has been assigned in her management class are all athletes on the college’s football and basketball teams. She immediately considers dropping the class because she thinks her experience with that team will be negative. Joyce is likely to be reacting to a:

Negativity bias

Self-serving bias

Stereotype

Semantic memory

30) The distinction between flexible and fixed individual differences:

Has no practical value for managers

Is that managers should hire people based on their attitudes and emotions

Is that managers have little or no impact on flexible differences

Is that managers have little or no impact on fixed differences