HRM 522 FINAL EXAM PART 1 (Already graded A+)

HRM 522 FINAL EXAM PART 1

Question 1

 Both individual ethics and organizational ethics have an impact on an employee’s

 Answer

 productivity.

 personal happiness.

 compensation.

 fitness level.

 ethical intention.

 Question 2

 Which of the following is not a form of retaliation commonly experienced by whistle-blowers?

 Answer

 Relocation or reassignment

 No promotion or raises

 The cold shoulder by coworkers

 Exclusion from work activities

 Praise by supervisors for their honesty

 Question 3

 Motivation is defined as

 Answer

 a person’s incentive or drive to work.

 a force within the individual that focuses his or her behavior on achieving a goal.

 personal ambition without regard to the impact on others.

 a desire to be finished with a project.

 individual goals.

 Question 4

 The ability to influence the behavior of others by offering them something desirable is best described as

 Answer

 coercive power.

 reward power.

 expert power.

 legitimate power.

 referent power.

Question 5

The exacting organizational culture is interested in

Answer

performance but has little concern for employees.

investors' impressions of profitability.

maintaining a strong corporate culture.

employees and performance.

employees' impressions

Question 6

The ________ leader demands instantaneous obedience and focuses on punishing wrong behavior, achievement, initiative, and self-control.

Answer

democratic

coaching

affiliative

coercive

pacesetting

Question 7

To motivate employees, an organization offers ________ to ________ employees to work toward organizational objectives.

Answer

punishment; force

peer pressure; guilt

incentives; encourage

rewards; bribe

threats; frighten

Question 8

A cultural audit may be used to identify

Answer

how cultured a firm's employees are.

unethical employees.

unethical organizations.

an organization's culture.

organizational structure.

Question 9

The ultimate "stick" associated with the FSGO is fines or probation, which involves on-site observation by consultants, monitoring of the company's ethical compliance efforts, and

Answer

reporting to the U.S. Sentencing Commission on the company's progress in avoiding misconduct.

installation of an ethics hotline.

payment of any penalties levied.

appointment of an appropriate high-level manager to oversee the company's program.

divestiture of all assets.

Question 10

Organizational ________ can contribute to diminished employee trust and increased employee turnover.

Answer

leadership succession

compensation policies

ethics programs

rules

misconduct

Question 11

Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?

Answer

Conduct orientation

Values orientation

Coercive orientation

Obedience orientation

Compliance orientation

Question 12

In the absence of ethics programs, employees are likely to make decisions based on

Answer

their observations of how their coworkers and superiors behave.

how they and their family members behave at home.

their conscience.

their religious values.

 their family values

Question 13

A strong ethics program includes all of the following elements except

Answer

a clause promising good stock market performance.

a written code of conduct or ethics.

formal ethics training.

auditing, monitoring, enforcement, and revision of standards.

an ethics officer to oversee the program

Question 14

For an ethical compliance program to properly function,

Answer

consistent enforcement and disciplinary action are essential.

employees must be monitored using any means necessary.

it is not necessary to set measurable program objectives.

the same program should be used in all countries of operation, regardless of cultural differences.

the company must wait until after misconduct occurs to develop a means of preventing

Question 15

In the long run, a(n) ________ orientation may be better for companies, perhaps because it increases employees’ awareness of ethics issues at work.

Answer

code

obedience

compliance

values

individual

Question 16

A(n) ________ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) ________ orientation strives to develop shared standards.

Answer

obedience; values

compliance; values

legal; values

values; compliance

values; obedience

Question 17

Which of the following is probably the best way for a manager to provide good ethics leadership?

Answer

Hire an ethics officer

Write a code of conduct

Conduct ethics audits

Set a good example

Only hire good employees

Question 18

________ is an independent assessment of the quality, accuracy, and completeness of a company's social or ethics report.

Answer

Publication

Verification

Auditing

Analysis

Validation

Question 19

Which of the following does not have a significant impact on the success of an ethics program?

Answer

Senior management’s ability to successfully incorporate ethics into the organization

The quality of communication

The size of the company

The content of the company’s code of ethics

The frequency of communication regarding the ethical code and program

Question 20

Retaliation against employees that report misconduct is a problem in ________ cultures.

Answer

weak ethical

strong ethical

high power distance

diverse

international

Question 21

Ethics audits can help companies identify potential ________ so they can implement plans to eliminate or reduce them before they reach crisis dimensions.

Answer

competitive advantages

risks and liabilities

productivity issues

technological glitches

market opportunities

Question 22

Which of the following is not a benefit of ethics auditing?

Answer

It can improve a firm's performance and effectiveness.

It can increase a firm’s attractiveness to investors.

It can identify potential risks.

It can harm relationships with stakeholders.

It can reduce the risks associated with misconduct.

Question 23

Which of the following is not a step in the ethics auditing process?

Answer

Secure commitment of top executives and directors.

Review organizational mission, goals, values and policies, and define ethical priorities.

Report the results to the U.S. Sentencing Commission.

Collect and analyze relevant information.

Verify the results.

Question 24

What should be the first step in the auditing process?

Answer

Secure the commitment of top executives and directors

Define the scope of the audit

Establish a committee to oversee the audit

Collect and analyze data

Review organizational mission, goals, values, and policies

Question 25

_______ are a primary stakeholder group and should be included in the ethics auditing process because their loyalty determines an organization's success.

Answer

Customers

Employees

Special interest groups

Competitors

Legislators