Com208 Unit 8 Quiz 2017

Question 1

The ability of one person to influence what another person thinks or does is called

Answers:

a. aggressiveness.

b. empathy.

c. power.

d. coercion.

Question 2

Behavior from others that is unwanted and offensive, such as unconsented touching or requests for sexual favors, is

Answers:

a. illegal.

b. unfair use of power.

c. all of the above.

d. sexual harassment.

Question 3

Of the following, to whom would we most likely grant legitimate power?

Answers:

a. another student

b. friend

c. sales clerk

d. teacher

Question 4

Jayla is seen as very dynamic and personable. This is an example of

Answers:

a. character.

b. expert power.

c. competence.

d. charisma.

Question 5

_______________ refers to the techniques and strategies by which you regulate and carry on interpersonal interactions.

Answers:

a. Feedforward

b. Interaction management

c. Impression management

d. Backchanneling

Question 6

“I am very, very glad to meet you” lacks power because it contains

Answers:

a. a tag question.

b. a disqualifier.

c. intensifiers.

d. hesitations.

Question 7

Which of the following is NOT a way to speak powerfully?

Answers:

a. avoiding self-critical statements

b. using slang and vulgar expressions

c. limiting disqualifiers

d. selectively using intensifiers

Question 8

Patterns of behavior that are used to take unfair advantage of another person are called

Answers:

a. power bases.

b. power plays.

c. silencers.

d. emotional appeals.

Question 9

Lanie argues with Keanu and tells him “You can’t be serious. You can’t mean that.” She is using which power play?

Answers:

a. “I got you now”

b. “you’ve got to be kidding”

c. “you owe me”

d. “nobody upstairs”

Question 10

Kacey’s co-worker asks Kacey for her notes. Kacey tells her co-worker, “No, I don’t lend my notes out.” Kacey is using what type of compliance-resisting strategy?

Answers:

a. negotiation

b. nonnegotiation

c. identity management

d. justification

Question 11

__________________ harassment refers to mistreatment of those with less power in organizations.

Answers:

a. Employee

b. Status

c. Affectional orientation

d. Subordinate

Question 12

Bradely’s coworkers believe he is honest, trustworthy, and sincere. This dimension of credibility is known as

Answers:

a. charisma.

b. character.

c. competence.

d. coherence.

Question 13

Which of the following does NOT communicate power?

Answers:

a. using a firm grip when you shake hands

b. avoiding vocalized pauses

c. using self-critical statements

d. maintaining eye contact with the other person

Question 14

All of the following are ways to empower others EXCEPT

Answers:

a. Be open, empathic, and positive.

b. Relinquish your personal power.

c. Raise the person’s self-esteem.

d. Share skills and decision making.

Question 15

You are now an Interpersonal Communication course graduate! SmileSmile

True

False