Busi 310 Final Exam ANSWERS

A manager taking corrective actions when the organization experiences unexpected disturbances is performing with the __________ of managerial roles.

Decisional category

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The ability to persist in the face of adversity is refereed to as the dimension of emotional intelligence.

Self-motivation

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According to Jack Welch, a successful manager will be able to _______, handle inside politics, and adversity, make tough decisions courageously, and be a team player with a staff that regularly changes.

Multi-task

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Which of the following is a characteristic of top managers?

Both C & D
(Establish organizational goals, they gather information through the strategic management process)

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In a divisional structure

Groups employees together based upon product, geography, or customers

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A successful manager is able to do all the following EXCEPT

Maintain a relationship with only their external customers

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Operational managers

Devise specific goals and action plans to ensure a positive outcome

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The goal of _________ is to balance the demand for greater profits while remaining environmentally sensitive.

TRM teams

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A transactional leader

Guides followers to achieve goals

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A _________ manager is responsible for oversight of the resources within one specialized department in the organization.

Functional