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Test Bank Business Communication Today, 14th Edition Courtland L Bovee A+

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1) Communication is the process of

 

A) transferring information and meaning.

 

B) listening actively.

 

C) writing messages.

 

D) none of the above.

 

Answer: A

 

Explanation: A) Communication is a two-way process that begins with the sender and ends when the receiver acquires information and meaning.

 

Diff: 2

 

LO: 1.1: Explain the importance of effective communication to your career and to the companies where you will work.

 

Skill: Concept

 

AACSB: Written and oral communication

 

Learning Outcome: Plan and prepare business messages

 

 

 

2) Which of the following is the process of transferring information between senders and receivers?

 

A) Communication

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