Test Bank Business Communication Polishing Your Professional Presence, 4th Edition Barbara G Shwom
- From Business, General Business
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Description
1) Which of the following is a complex process of encoding and decoding information, ideas, and feelings?
A) Confidence
B) Communication
C) Professional presence
D) Transmission model
E) Feedback
Answer: B
Explanation: In its most basic form, communication is a complex process of encoding and decoding messages (information, ideas, and feelings).
Diff: 1
Question Category: Concept
AACSB: Written and oral communication
Study Question: 1 Why is it challenging to communicate well?
2) Which communication model focuses on a single communication exchange in a linear path from a sender to a receiver?
A) Transmission
B) Physiological
C) Language
D) Transaction
E) Relational
Answer: A
Explanation: The transmission model focuses on a single communication exchange and portray