Milstone_3_LJC.doc Milestone 3 Business Department, Southern New Hampshire University

Milstone_3_LJC.doc    Milestone 3  Business Department, Southern New Hampshire University  OL-500-X5082 Human Behavior in Organization   Mileston3- Engstrom Auto Mirror Plan Case Study   In the previous two milestones we examined the causes for issues at Ensgtrom Plant. We identified these problems as being the breakdown of communication between management and employees, and management not fully adopting the systems model of organization behavioral that the Scanlon plan is based upon. Additional we see that Scanlon Plan itself as being another problem that is causing problems in Engstrom. Solutions to these problems need to be addressed in order to stabilize the company and make it profitable once again before it is forced to completely shut down.  Solutions for improvement to Engstrom  First and foremost, management needs to reestablish open lines of communication between management and employees. Communication over time had started to dwindle and employees have lost confidence was in the company itself, management, and the Scanlon Plan. A key component of any organization is communication or what Men & Stacks (2014), refer to as œnormative communication which is simply transparent communication which is a critical practice of any organization because it leads to positive employee outcomes.  If leaders portray an image of openness to employees; employees will see them as credible sources of information helping to not only build trust in leadership (i.e. manager, supervisors) but confidence in