IT 385 Milestone_One.docx (1) Milestone One: Executive Brief IT 385 IT Communications

IT 385 Milestone_One.docx (1)    Milestone One: Executive Brief  IT 385“ IT Communications  Southern New Hampshire University    Executive Brief  XYZ Company has made a decision to switch their email client.  They will be moving away from Microsoft Outlook to Gmail.  To ensure a successful deployment of the new email client, the training department will need to create a training manual suitable for all employees.  Gmail is a web-based email client offered by Google and it is one of the leading industry email solutions.  It is a cloud-basedsolution, whichwill offer more redundancy, scalability and cost savings over a traditional Outlook client.   Gmail offers wide range of business essential features:  ï‚·Schedule emails “ is one of the newest features that offers ability to schedule email to be sent out next day. This comes handy when sending emails to recipients in different time zones.   ï‚·Smart Compose - is a built-in Artificial Intelligence (AI) feature that adapts itself to the writing style and helps to compose emails.    ï‚·Confidential mode “ is a feature that allows limitingcopying and downloadingof an email message.  It also permits adding an optional expiry time to an email message.  These features are great when dealing with Personally Identifiable Information (PII), classified or confidential data.  ï‚·Notifications “ allow configuring alerts for specific email addresses.  This feature helps prioritize received emails from important senders.  ï‚·Offline email “ is a feature that allows acc