_GB_560M1__01062021.docx The Impact of Business Processes on Organization Performance

_GB_560M1__01062021.docx    The Impact of Business Processes on Organization Performance   Assignment Number 1  Purdue UniversityGlobal  GB 560 Modular1– Business Process Optimization     The Impact of Business Processes on Organizational Performance   A series of steps performed by various groups of stakeholders to achieve a concrete goal is called a business process. Each step involves a task assigned to a specific participant. Process management and process automation are identified by first examining individual business processes. Business processes ensure that resources are being put to optimal use and individual activities are streamlined. They also identify which tasks align with organizational goals, streamline communication, improve efficiency, prevent operational chaos, standardize procedures, and ensure accountability (Extensive Guide to Business Processes, 2019). It is important for business processes to contribute in a positive manner and align with an organizations overall objectives (Rojas, n.d.). A business process change will be recommended for Portfolio Holdings, Inc.using the Kotter 8 Step Model and further evaluated by Porters three-phase process.   Identify and Describe Organization  Founded in 1989, Portfolio Holdings, Inc. is an independent provider of F&I products and services to automotive dealers across the country, including vehicle service contracts, GAP insurance, and ancillary products. Portfolio Holdings, Inc. was recently acquired by its third and largest private eq