Communication_group_assignment_1.docx Week 4 Team Outline Exercise 1  Chamberlain Uni

Communication_group_assignment_1.docx    Week 4 Team Outline Exercise 1   Chamberlain University College of Nursing  SPCH277N: Interpersonal Communication  A+ solution to a communication business outline  I.Credibility is an extremely important factor in determining speaker effectiveness  i.Speaker credibility influences how listeners feel about the speaker.  ii.Speaker credibility influences the listeners ability to learn or believe.  II                Credibility has Three primary characteristics: the three Cs  i.Charisma is the quality of being assertive, confident, and enthusiastic.  ii.Character is the quality of being honest, trustworthy, and showing goodwill.  iii.Competence is the quality of being an expert and being intelligent.  III               Credibility is established in four ways:  i.Present error-free written materials: 1) Ensure that facts are correct, 2) Ensure that typographical errors are eliminated, 3) Ensure language is used correctly.  ii.Establish Common Ground:1) Connect yourself with topic, 2) Connect with audience 3) Connect with audience on personal level  iii.Demonstrate Expertise: 1) Verbally cite expert sources, 2) Verbally cite personal subject knowledge  iv.Deliver the Speech with Confidence:1) Plan your delivery 2) Practice your delivery.  Group Participants:   Frances Caplan,   Jacquline Hurt,