BUSI 400 Learnsmart Chapter 3 Liberty University Complete Answers

BUSI 400 Learnsmart Chapter 3 Liberty University Complete Answers

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Which of the following help to explain the extent to which employees and managers may be able to obtain a proportionately high level of generated profits?

Support activities add value either by themselves or through important relationships with both primary and other support activities.

Which of the following are examples of resource characteristics that are inimitable due to causal ambiguity?

Strategic resources must meet four criteria in order for them to provide a firm with the potential for a ____________ competitive advantage.

Internal business perspective measures should focus on the __________ process that have the greatest effect on customer satisfaction.

Which of the following should be included as reference points so that a firm's financial position is in the proper context for analysis?

includes activities that are associated with the development of new knowledge that is applied to the firm's operations.

is a characteristic of a firm's resources that is costly to imitate because a competitor cannot determine what the resource is and/or how it can be re-created.

Which of the following are potential limitations of using the balanced scorecard approach?

Resources must have _________ strategically equivalent and valuable substitutes in order to be a source of sustainable competitive advantage.

When addressing the value-chain concept, it is important to focus on the interrelationship between the organization and its most important stakeholders, which are .

Which of the following are ways that resource inimitability (difficulty to imitate) is a key to value creation?

The __________ perspective measures how well a firm is changing its product and service offerings to adapt to changes in the internal and external environments.

resources are organizational assets that include physical and financial assets and are relatively easy to identify.

Which of the following describe activities associated with the technology development support function?

Which of the following are reasons why competitors have difficulty imitating resources that were developed over time?

Resources that are valuable, rare, difficult to imitate, and do not have substitutes provides a firm with a .

___________ is a technique for measuring the performance of a firm according to its balance sheet, income statement, and market valuation.

consists of activities involving recruiting, hiring, training, development, and compensating personnel.

__________ resources are organizational assets that are difficult to identify and account for and are typically embedded in unique routines and practices.

Match each type of resource (on the left) with an appropriate example (on the right).

activities are the sequential activities of the value chain that refer to the physical creation of the product or service, its sale and transfer to the buyer, and its service after sale.

The ____________ perspective involves measures of firm performance that indicate how well a firm's internal processes, decisions, and actions are contributing to customer satisfaction.

is a method of evaluating a firm's performance using performance measures from four perspectives: customers, internal, innovation and learning, and financial.