Liberty University BUSI 409 Midterm Exam complete solutions correct answers A+ work

Liberty University BUSI 409 Midterm Exam complete solutions correct answers A+ work

More than 6 different versions

Question 1 According to Collins, this type of leadership exists when the leader has the power to simply make decisions.

Question 2 Bill identified an opportunity to meet the needs of young mothers in a new way. He applied an innovative fundraising technique to secure the funds to open a counseling center where his new program was offered. According to your author’s definitions, Bill is demonstrating the characteristics of:

Question 3 MacMillan’s portfolio analysis matrix provides a nonprofit with that may help clarify thinking about each specific program and also about the relationship of its portfolio to its mission as an organization.

Question 4 Which decade marked a turning point in public policy, with government outsourcing more of the delivery and management of social and human services to nonprofits, which resulted in the increased need for professional management in nonprofit organizations and an increased number of students interested in working for nonprofit organizations?

Question 5 According to Kotter’s top-down approach, efforts at transformational change in an organization often fail because leaders allow too much:

Question 6 The founder of Habitat for Humanity found it difficult to turn management of the nonprofit over to a new CEO. The founder was demonstrating:

Question 7 Yankey and Willen would describe decreased government funding as a(an) _______ driver of collaboration.

Question 8 This principle prevents government funds from going directly to religious congregations or to organizations that would use them for religious activities.

Question 9 One significant risk of resource dependency is actions taken by the nonprofit to alter its goals and activities to satisfy the contributor of funds. This is also called:

Question 10 According to Frumkin, the “expressive” purpose of nonprofits is to:

Question 11 In the mid-20th century, an increasingly competitive economic environment led to a new approach to marketing in the business world, one reflecting a:

Question 12 A(n) describes the expectations that you have about what you will receive when you buy a specific product or service.

Question 13 When an organization launches a program to recruit volunteers, having these helps communicate to volunteers that they are accepting a significant responsibility and that their assignment involves doing real work that is central to the program of the nonprofit.

Question 14 In a 2004 study conducted by the Urban Institute, nonprofits had a paid professional position for management of volunteers.

Question 15 The importance of this aspect of external activity is growing as government support for many programs has been reduced.

Question 16 Most small businesses:

Question 17 What are specific, quantified targets that represent steps toward accomplishing goals?

Question 18 An autonomous community homeless shelter worked with a city council to establish winter warming-shelters for homeless individuals. This is an example of a(an):

Question 19 A study conducted by the Corporation for National and Community Service found that between the years 1974 and 2006 participation in volunteer activities.

Question 20 The type of leader that listens, empathizes with others, and focuses on relationships is a:

Question 21 Most nonprofit CEOs are recruited:

Question 22 In 2009, the IRS introduced a revised version of _______ which changed the original form from a financial report into a financial and governance report.

Question 23 Another name for a nominating committee is a(an):

Question 24 Study some sample volunteer job descriptions. Then create a prioritized list identifying what qualifications you believe are the most important for volunteers to have.

Question 25 Name and explain the three principal mechanisms by which nonprofits are held accountable.

Question 1

Throughout most of the history of management as a recognized discipline, most theorists have:

Question 2

A(n) describes the expectations that you have about what you will receive when you buy a specific product or service.

Question 3

Which of La Piana’s three levels of strategies appears at the top of the pyramid, and thus is addressed first?

Question 4

MacMillan’s portfolio analysis matrix provides a nonprofit with that may help clarify thinking about each specific program and also about the relationship of its portfolio to its mission as an organization.

Question 5

The concept that maintains that organizations in the same field become more like each other as a result of facing similar influences from their environments is:

Question 6

One overarching force that has driven the nonprofit management revolution of recent decades has been:

Question 7

Roberta is participating in an interview about her nonprofit organization. The interview is being conducted by a local radio station. Roberta is communicating with the:

Question 8

A nonprofit organization replaced the windows and painting the building it occupies. The beautification enhanced the image of the organization and improved the property values of the residences located across the street. This is an example of a(an):

Question 9 A nonprofit board of directors wants to ensure they has developed a public response stating it was not involved in a scandal as is being falsely reported. The board is applying which variable of Coombs’ Situational Crisis Communication Theory.

Question 10

Research indicates that nonprofit organizations that adapt a _________ have more customer satisfaction than organizations that do not apply this type of marketing orientation.

Question 11

Betty’s Animal Farm has reached its maximum animal capacity and the board of director’s needs to decide whether to expand building capacity or to close the nonprofit. Betty’s Animal Farm has reached which stage of the nonprofit life cycle?

Question 12

A family health nonprofit provides neonatal to endoflife services. The nonprofit consists of an alliance various health providers. This statement describes the concept of:

Question 13

The C.O.R.E Continuum identifies relationships that affect organizations’:

Question 14

Older nonprofit organization are less likely than younger organizations to focus on:

Question 15

La Piana Consulting defines a relationship between a nonprofit organizations and a public corporation that is simple and not permanent as a(an):

Question 16

A nonprofit organization bases the cost of its services on the client’s ability to pay. This is an example of:

Question 17

The various lifestage theories have many critics, but the theories reflect a(n) consistent with the values of most nonprofit organizations.

Question 18

The Help The Children organization is designing a necklace that incorporates the nonprofit’s logo as a fundraising initiative. Help The Children is applying which variable of the marketing mix.

Question 19

In the social enterprise spectrum described by Dees and colleagues, which type of organization uses only volunteers for its workforce?

Question 20

Volunteers are best assigned to perform work:

Question 21

As the economy improves, probably returning ultimately to a higher level of prosperity, pressures for nonprofits to collaborate and merge:

Question 22

Forbes and Zampelli’s research indicates that people who volunteer tend to:

Question 23

Organizations that collaborate to increase and share resources are applying:

Question 24

Examine the three concepts that the legal responsibilities of a nonprofit board.

Question 25

Show how strategic management links strategy with implementation.

Question 1 Which decade marked a turning point in public policy, with government outsourcing more of the delivery and management of social and human services to nonprofits, which resulted in the increased need for professional management in nonprofit organizations and an increased number of students interested in working for nonprofit organizations?

Question 2 In 2009, capacity­building receive a new boost when the U.S. Congress passed this, which included a Nonprofit Capacity Building program to provide grants for organizational development to small and mid­sized nonprofits over the years 2010 to 2014.

Question 3 This method of establishing pricing involves charging people different prices based on the market segment to which they belong, determined by objective variables.

Question 4 What are specific, quantified targets that represent steps toward accomplishing goals?

Question 5 Burnett defines this as "a name, term, sign, symbol, design, or a combination of these that is intended to identify the goods and services of one seller or group of sellers and differentiate them from those of competitors."

Question 6 Managers of nonprofit organizations must measure their success by

Question 7 Great companies that produce excellent results have

Question 8 This type of system is entirely self­sufficient and impervious to influences from its environment.

Question 9 _______________ enables the system to adapt to changing circumstances.

Question 10 When an organization launches a program to recruit volunteers, having these helps communicate to volunteers that they are accepting a significant responsibility and that their assignment involves doing real work that is central to the program of the nonprofit.

Question 11 In its proper definition, this term involves comparisons among organizations, either at the macro or at the micro level.

Question 12 Nonprofit managers should be committed to performance measurement but

Question 13 One of the many benefits of strategic planning is that it

Question 14 Establishing the organization mission is the responsibility of its

Question 15 Those who view nonprofit organizations primarily as social institutions portray nonprofit managers as

Question 16 Today's boards are being exhorted not only to raise money and promote the organization but also to

Question 17 These types of relationships imply increasingly less autonomy for participating organizations and may include parent­subsidiary partnerships, joint venture corporations, management service organizations that support one or more nonprofits, and­ultimately­mergers.

Question 18 According to Herman, one of the differences of managing a nonprofit versus a for­profit corporation is

Question 19 A nonprofit that qualifies under Section 501 (c) (3) cannot support candidates for public office and must limit its expenditures on

Question 20 According to Higgins, nonprofit organizations have

Question 21 Skinner's principle of __________________ explains that we repeat behaviors that are rewarded and tend not to repeat those that are not.

Question 22 Sociologists describe nonprofits as

Question 23 MacMillan's portfolio analysis matrix provides a nonprofit with ________________ that may help clarify thinking about each specific program and also about the relationship of its portfolio to its mission as an organization.

Question 24 Give an example of a conflict of interest. Describe how a well­managed organization might handle such a conflict.

Question 25 Discuss the case made for giving by Andrew Carnegie in his Gospel of Wealth.

·         Question 1

6 out of 6 points

Organizations that are exempt under Section 501 (c)(4), whose purpose is to work for social change are referred to by the Internal Revenue Service (IRS) as:

·         Question 2

6 out of 6 points

An organizational leader who changes his leadership styles based on the particular circumstances of a situation is practicing:

·         Question 3

6 out of 6 points

Internal preparation for executive transition is the shared responsibility of the board and:

·         Question 4

6 out of 6 points

Rebecca is attending a working lunch with community leaders who share her nonprofit organization’s values. Rebecca is practicing which type of leadership?

·         Question 5

6 out of 6 points

The need to keep promotion cost-effective requires focusing communication on segments of the public most likely to respond—that is, on:

·         Question 6

6 out of 6 points

A nonprofit organization decides to manufacture its own brand of aspirin to sell to its clients. The nonprofit is applying:

·         Question 7

6 out of 6 points

What are specific, quantified targets that represent steps toward accomplishing goals?

Selected Answer:

Objectives

·         Question 8

6 out of 6 points

The vision statement is:

·         Question 9

6 out of 6 points

As Letts and colleagues observe, managers often face two challenges—getting the job done and:

the transmission or exchange of information

an organization should proceed with writing a government grant proposal when

this includes action taken in support of a cause or an idea, and it may include, for example, providing education, distributing information, or holding events to dramatize an issue or the effects of a problem on people or community

building a positive and consistent brand image requires that an organization integrate its marketing and communication efforts so that all communication from that organization represents the organization as a whole

describes the expectations that you have about what you will receive when you buy a specific product or service

in the health and human services sectors to be successful in fulfilling their mission, when is outreach most needed

this is giving according to a plan that relates the corporation's philanthropy to its overall strategic and business goals

includes any communication the organization has "with legislators or government officials who participate in the formulation of legislation or with its own members with regard to specific legislation and that express a view on it"

The need to keep promotion cost-effective requires focusing communication on segments of the public most likely to respond—that is

An important tool in planning and managing a campaign is the , which reflects the proportional giving necessary to achieve the campaign's overall goal, starting with a lead gift that is at least 10 percent of the goal, and then doubling the number of gifts needed at each successively lower dollar level

The need to keep promotion cost-effective requires focusing communication on segments of the public most likely to respond—that is, on ___________________

The most credible medium of communication is __________________

Identifying individuals, foundations, and corporations who are prospects of giving is a task often performed by professionals engaged in

According to Andreasen (2006), the following are stages in the life cycle of a social change issue

methods to measure an organization's legal limit of lobbying activity

combine demographic data with knowledge about individuals' lifestyles, defined by their activities, interests, and opinions.

The current realities of government funding favor ________________

The largest portion of giving by individuals is directed to , which accounts for about 35 percent of the total each year.

Outreach and marketing use similar methods to influence clients and potential clients to participate in or use the services of the nonprofit organization. Marketing is more CONSUMER & SALES driven. Outreach is more driven by ___________

is not only important to persuasion but may indeed be providing a real service to the legislator, whose time and staff may not be sufficient to undertake the depth of research that an interested nonprofit may offer.

managers of nonprofit organizations must measure their success

stewards of their organization or servants of society

one overarching force that has driven the nonprofit management revolution of recent decades has been

giving intended to meet current individual human needs or to alleviate current human suffering

intended to encourage charitable giving and sustain the services provided by charitable organizations

a nonprofit that qualifies under 501(c)(3) cannot support candidates for public office and must limit its expenditures on

Organizations that are exempt under Section 501 (c) (4), whose purpose is to work for social change are referred to by the Internal Revenue Service (IRS) as

These are organizations that exist for the sole purpose of directing money to other nonprofits.

self-governing

a guide to every action taken by the organization and is the principal standard against which its performance should be measured.

One significant risk of resource dependency is actions taken by the nonprofit to alter its goals and activities to satisfy the contributor of funds. This is also called_________________________.

The concept that maintains that organizations in the same field become more like each other as a result of facing similar influences from their environments is ___________________________.

When individuals do not have complete information or lack the ability to understand or judge the quality of the good they seek to purchase, there is ________________.

In some cases nonprofit organizations offer very similar services to for-profit competitors. One of the advantages that for-profits have is that they have:

member-serving and advocacy organizations

a leader is someone who behaves in certain ways that cause others to see him or her as a leader

In Carver's policy governance model, he argues that the board should lead the organization by focusing its attention on establishing

a ceo exhibiting this can pose a serious challenge or even crisis for a nonporfit

a board member or officer of the organization cannot unreasonably benefit from the organization's funds

self-serpetuaring board, new members are selected by

most common type of board in public organization

internal preparation for executive transition is shared responsibility between board and

mission statement should

effective CEOs stay focused on

leaders who use a political frame are

explains leadership in terms of the innate characteristics of individuals who are leaders

inspires your clients to dream of the fulfillment of the NPO's mission

responsibility of the board

Very high ______________ may suggest that an organization is inefficient, or even participating in unethical or fraudulent behavior.

Which government entity grants nonprofits their charters?

Which assessment tool is meant to determine an organization's success in accomplishing its mission, or program effectiveness?

This concept was developed as a way for businesses to obtain a balanced perspective on performance by combining financial data with other considerations.

This concept adds social return to financial return in order to generate a single dollar amount that could be used as an indicator of the organization's performance and value.

One of Kearns's three approaches to formulating strategy for an organization, this approach maintains that strategy evolves out of experience as the organization goes along, one decision at a time, buffeted by bargaining and the push-and-pull of its constituencies.

_______________________ define areas in which the organization needs to take action.

What are specific, quantified targets that represent steps toward accomplishing goals?

The detailed work of producing an operational plan generally needs to be done primarily by

This is a technique used by business firms to determine it their various programs, products, and services are in line with their strategies and goals.

Another name for the motivation factor that Herzberg named "hygiene factors" is

In planning for a volunteer program, nonprofits should assess the need for volunteers and develop volunteer

This theory, reflected in management practices in most organizations, is based on the assumption that workers are lazy, resistant to change, and not concerned with the organization's needs.

With _____________________, funds given by donors specify that the principal be retained and be invested in perpetuity, and the board has limited or no flexibility in using these funds.

The _________________ shows how every category of expense is allocated by a nonprofit.

This term considers whether the organization had an operating surplus, broke even, or operated at a loss.

_________________________ involve(s) privacy, confidentiality, records retention, the separation of duties, data backup, and other such concerns.

This encompasses the rules by which financial transactions are classified and reported.

Accounting on a(n) ____________________ takes into account the money that a nonprofit has earned and is entitled to receive, as well as obligations for expenditures that it has not yet incurred.