DEVRY BUSN 15/BUSN15 WEEK 6 QUIZ LATEST 2015 (ANSWER 15/15) 100%

Question

Question 1. (TCO 5) A company whose structure, policies, and capabilities allow employees to respond quickly to customer needs and changes in the business environment is termed as a(n) _____.

Student Answer: agile organization

hyperspecialized organization

formal organization

umbrella organization

mechanistic organization

Question 2. (TCO 5) Which of the following chain-of-command systems was developed to address the need to combine specialization with management control?

Student Answer : Line organization

Line-and-staff organization

Agile organization

Formal organization

Informal organization

Question 3. (TCO 5) _____ is defined as a pathway for the flow of authority from one management level to the next.

Student Answer : Span of management

Span of control

Departmentalization

Network structure

Chain of command

Question 4. (TCO 5) Grouping departments according to similarities in product, process, customer, or geography is called _____.

Student Answer : network structure

virtual structure

matrix structure

functional structure

divisional structure

5. (TCO 5) Kelly, who had recently joined an organization, participates in all corporate events because she wants to be accepted as a friend by her coworkers. According to David McClelland's three-needs theory, this desire is known as _____.

Student Answer : need for power

need for achievement

need for self-esteem

need for affiliation

need for security

Question 6. (TCO 5) Justin M. Brown, the operations manager at Vernon Manufacturing Company, formulated a strategy to motivate the firm's employees. Justin addressed employees’ dissatisfaction by increasing their salary and incentives; he employed several industrial counselors to help employees deal with work-related stress; and improved the health insurance plan provided to employees. He also motivated employees by providing greater opportunity for advancement, recognizing employees who perform well and giving employees greater responsibility to foster a sense of achievement in them. Justin's measures are based on which of the following approaches?

Student Answer : McClelland's three-needs theory

Theory X

Theory Y

Herzberg's two-factor theory

Scientific management

Question 7. (TCO 5) _____ connects an employee's efforts to the outcome he or she thinks will result from those efforts.

Student Answer : Maslow's hierarchy

Herzberg's two-factor theory

David McClelland's three needs theory

Expectancy theory

Equity theory

Question 8. (TCO 5) _____ suggests that employee satisfaction depends on the perceived ratio of inputs to outputs.

Student Answer : Maslow's hierarchy

Herzberg's two-factor theory

David McClelland's three-needs theory

Expectancy theory

Equity theory

Question 9. (TCO 5) Which of the following statements is true about management by objectives?

Student Answer: It suggests that employee satisfaction depends on the perceived ratio of inputs to outputs.

It has not been validated by experimental research.

It reduces employee involvement in goal setting and decision making.

It reduces employee stress by removing specific goals and targets.

It ensures that employees’ activities are directly linked to achieving the organization's long-term goals.

Question 10. (TCO 5) K.M. Retailers, an international consumer products retail chain, gives preference to women and minority-owned suppliers and subcontractors. The firm hires a large number of employees from ethnic minorities and the human resource department keeps the interests of these groups in mind while framing company policies. In this example, K.M. Retailers uses which of the following strategies?

Student Answer: Job enrichment

Ethnocentric policies

Decentralization

Deregulation

Diversity initiatives

Question 11. (TCO 5) Quality of hire measures _____.

Student Answer: the amount of money spent in hiring and training new employees

the level of productivity of employees in the probationary period

how closely incoming employees meet the company's needs

the percentage of minority groups in a firm's workforce

the percentage of the workforce that leaves every year

Question 12. (TCO 5) The sequence of activities that takes the longest time from start to finish in a PERT diagram is called the _____ path

Student Answer: external

lagging

minor

critical

buffered

Question 13. (TCO 5) Polar Refrigerator Company reduces its inventory-carrying costs by having their vendors deliver materials right before they are needed in the production process. This is an example of _____ inventory management.

Student Answer: discounted

PERT

JIT

buffered

economic order based

Question 14. (TCO 5) _____ refers to the creation of identical goods or services in large quantities

Student Answer:  Mass customization

Batch-of-one production

Mass production

Customized production

Mass personalization

Question 15. (TCO 5) _____ is a comprehensive approach of companywide policies, practices, and procedures to ensure that every product meets quality standards.

Student Answer:  Statistical process control

Quality assurance

Quality control

Quality directive

Corrective management