IFSM 300 Stage 4 System Recommendation and Final BA&SR Report

Chesapeake IT Consultants Inc. (CIC), headquartered in Baltimore, Maryland, was founded in
May 2004. Two additional satellite locations reside in Herndon, Virginia and Bethesda, Maryland. CIC has
an annual revenue of $80,000,000 and has a total of 400 employees. Alvin Morrison is the current
President and CEO of CIC. Recently, CIC has been working on winning two contracts that will require an
additional 75 consultants. This has revealed concerns in the current process for recruiting and hiring
employees from the Director of Human Resources. An automated process in the hiring system would
alleviate the man power and the time that it would take for a new hire to come onboard. Additionally,
there is a request for a solution that would allow CIC to hire employees from other countries around the
world.
The purpose of this Business Analysis and System Recommendation (BA&SR) report is to
highlight and propose an IT solution that will improve the hiring process in four stages; Background and
Organizational Analysis, Strategic Use of Technology, Strategic and Operational Outcomes, and System
Recommendations. Below is the breakdown and discussion of these concepts.
Organizational Strategy
The business strategy in place for CIC is to provide world class consulting services. However,
these services can only be offered if CIC is able to employ highly skilled consultants who are motivated
by new technology and developing upon business concepts. A new automated hiring system would
further this strategy by lessening the burden of employees manually completing processing steps in the
hiring process, which in turn, would lessen the amount of time it takes for a new employee to be hired
and guarantee that highly skilled employees are brought into the organization in a timely manner. A
possible system that CIC could implement would be by using the Enterprise Resource Planning (ERP)
system, that provides organizations with a centralized database with an automated platform for every
aspect of the hiring process, which will help CIC compete and win the top talent world-wide (Bourgeois,
2014).
Components