HESI Nursing Leadership Final (252 Q & A)(Latest-2021)(Download to Score A)

1. #1 thing to remember about negative feedback 2. 2 biggest/worst actions that lead to malpractice lawsuits w 2 out of 3 people leave a job because of this 4. 2 types of change 5. 2 types of resistance to change 6. 2 ways to be an emotionally stable leader NI 3 qualifications for RN licensure in the USA 8. 3 quality behaviors of effective nurse managers? 9. 3 stages of lewins theory of change 10 3 types of liability 11 4 stages of burnout 12 According to JCAHO what is the reason for a large number of sentinel events that occur? 13 According to Rogers Unsatisfactory work must be acknowledged and discussed Altering/falsifying a medical record, violation of an internal or external standard of practice Ineffective/incompetent management Planned/Managed, Unplanned/Reactive Active resistance and passive resistance 1. Recognize and understand your own emotions, learn to manage them, stay calm and clear headed. 2. Listen to others, perceive unspoken concerns, acknowledge others perspectives, helpful Graduate from an approved RN program, english language proficiency, disclosure of criminal convictions Interpersonal, decisional and informational behaviors along with leadership, business sense and clinical expertise Unfreeze(take out of comfort zone), Change(discomfort), Refreeze(new comfort zone) Personal, vicarious, employer/corporate 1. high expectations and idealism, 2. pessimism and early job dissatisfaction, 3. withdrawal and isolation 4. irreversible detachment and loss of interest Communication deficits among health care providers innovators, early adapters, early majority, late 14 18 22 N w what are typical responses to change? Advice for giving feedback AKA - Bottling emotions (inappropriate way of dealing reality shock) 6 These are activities that an RN may NOT delegate These are clinical protocols involving all disciplines These are established guidelines for the nursing profession to ensure quality of care are influenced by values These are non life essential values (things, people, ideas, kindness, and understanding) These are offenses committed against state laws These are organized thoughts about why people exist in the universe 3 Behaviors at risk for violence majority, laggards and rejectors. Give both negative and positive, give immediately, give frequently, give negative feedback in private, base it on observed behavior, include suggestions for change.