Understanding and Managing Dive - Carol Harvey

Understanding Workplace diversity: Where
have We Been and Where are We going?

Understanding individUal perspectives
of diversity
. Diversity Today: Fact or Fiction?
Carol P. Harvey
. Diversity!
Jeanne M. Aurelio and Christopher Laib
. Body Ritual Among the Nacirema
Horace Miner
. Increasing Multicultural Understanding: Uncovering
Stereotypes
John R. Bowman
. I AM …
M. June Allard
. Are You Privileged?
Mark Julien and Micheal T. Stratton
. White Privilege and Male Privilege: A Personal Account of
Coming to See Correspondences through Work in Women’s
Studies
Peggy McIntosh
. The Emotional Connection of Distinguishing Differences
and Conflict
Carole G. Parker
. Exploring Diversity in Your Organization
Carol P. Harvey
. The Pitney Bowes’ Case: A Legacy of Diversity
Management
Carol P. Harvey
Integrative Questions for Section I
viii Contents
section ii Understanding the primary dimensions
of diversity: race and ethnicity
. Being An Only: A Field Assignment
Carol P. Harvey
. Thriving in a Multicultural Classroom
Michelle R. Dunlap
. Since We Elected an African American President Twice,
Is Racism Still an Issue in America?
Joyce McNickles
. Immigration Patterns: The Transition Process
M. June Allard
. The Coca-Cola Company: Then and Now
Carol P. Harvey
Integrative Questions for Section II
section iii Understanding the primary dimensions
of diversity: age, gender, sexUal
orientation, and physical and mental
challenges
. How Old Should You Be to Drive a Bus? Exploring
Ageism
Sharon P. McKechnie
. Generational Diversity in the Workplace
Diane M. Holtzman, Evonne J. Kruger, and
Charles D. Srock
. Exploring The Gender Gap: What Are the Issues?
Carol P. Harvey and Deborah L. Larsen
. When Women Do Lead: Gender Bias  Style
Carol P. Harvey
. The Paradox of Male Privilege: Toward a Gender
Democracy & Democratic Manhood
Steven D. Farough
. Sorting Through Lesbian, Gay, Bisexual, and Transgender
Issues in the American Workplace
Gerald Hunt
. Is This Sexual Harassment?
Carol P. Harvey
Contents ix
. Musical Chairs
M. June Allard
. Professor on Wheels: A Case of Disability and
Diversity
Mark E. Moore and Caryl L. Martin
. The Cracker Barrel Restaurants
John Howard
. Cracker Barrel Old Country Stores: Postscript
Carol P. Harvey
Integrative Questions for Section III
section iv Understanding the secondary dimensions of
diversity: social class, religion, appearance/
Weight, langUage/commUnication, and military
service
. Does Social Class Make a Difference?
Carol P. Harvey
. Social Class: The Fiction of American Meritocracy
Colleen A. Fahy
. Religion in the U.S. Workplace
Kathleen M. Fisher, Jeanne M. McNett, and
Pamela D. Sherer
. Understanding Intercultural Communications in
Today’s Global Environment
Gina Ruxton and Carol P. Harvey
. Communicating with a Global Call Center
Exercise
Carol P. Harvey
. The Culture of the U.S. Air Force and Its Impact
on a Mobile Training Team Case
Christopher C. Butts, Elizabeth Sanz, Kizzy M. Parks,
and Daniel P. McDonald
. Fighting for Equal Opportunity: Women’s Changing
Roles in the U.S. Military
Joseph R. Bongiovi
. Choosing the Board: Charting the Course with
Competing Priorities
M. June Allard
x Contents
. Appearance and Weight: Discrimination in
the Workplace
M. June Allard
. Fairfax Metropolitan Hospital: The Candidate
M. June Allard
Integrative Questions for Section IV
section v managing diversity in terms of the ethical,
legal, media, and marketing issUes
. The Ethics of Workplace Diversity
Jeanne McNett
. Ethics and Diversity Cases: Legal Applications
in the Workplace
M. June Allard
. How Canada Promotes Workplace Diversity
Marc S. Mentzer
. A Report on the Current Health of the Media
M. June Allard
. Exercises in Media Diversity
M. June Allard
. New Business Opportunities: Changing Consumer
Markets
M. June Allard
. Points of Law: The Bar Exam
M. June Allard
. Chick-fil-A and the Media
Carol P. Harvey
Integrative Questions for Section V
section vi managing organizational change and
diversity: cUrrent issUes
. What Do Organizations Do to Manage Diversity? Examining
Corporate Leadership, Training, Mentoring, Employee
Resource Groups, and Social Responsibility Programs
Carol P. Harvey
. Work-Life Balance Issues: Changing When and How the Work
Gets Done
Carol P. Harvey
Contents xi
. The Six Sigma Case: Promotion at the Western
Company
Rana Haq
. Diversity and Inclusion Awards: A Critical
Examination
M. June Allard
. One Workplace Bully is One Too Many: The Four
Faces of Bullying
Andra Gumbus
. A Case of Harassment, Discrimination, or Bullying?
You Decide…
Andra Gumbus
. The Path to Inclusion: The Business Case for Diversity
at Ocean Spray
Carol P. Harvey
Integrative Questions for Section VI
section vii capstone experiences for Understanding
and managing diversity
. Creating a Case to Better Understand and Manage
Diversity
Carol P. Harvey
. Creating Diversity Awareness: A Video Project
Cary J. LeBlanc
. Evaluating Diversity Management: Conducting
a Diversity Audit Using Rubrics
Carol P. Harvey
Integrative Questions for Section VII