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Assignment 2: Managing Health Care Quality Due Week 8 and worth 200 points
Imagine that you are a hospital administrator at the Sunlight Hospital in California. The main complaint among the patients is the quality of care. Your job is to understand the state of the hospital, create value, increase efficiency, and turn the facility into a local hospital of choice. Whenever you are making visits in various wards to meet the employees and the patients, you hear how the patients love the hospital, but they would like to see certain improvements in care. The employees seem to be very busy executing their duties and not interacting much with the patients. The hospital board has asked you to compile a report of your findings and suggested strategy for achieving the hospital’s current goals.
Note: You may create and / or make all necessary assumptions needed for the completion of this assignment.
Write a four to six (4-6) page paper in which you:
Classify five (5) measurements of quality of care in a hospital, and justify the major reasons why you believe these measurements matter to patients in their process of choosing a hospital for emergency or inpatient care.
Specify four (4) main features in health care organizations that can be used to design a successful quality improvement plan. Articulate the significant manner in which the specified features can lead to failure or success of quality of care in Sunlight Hospital.
Suggest the salient reasons why quality of care would add value to and create a competitive advantage for the Sunlight Hospital. Justify your response.
Use four (4) recent (within the last five [5] years) quality academic resources in this assignment. Note: Wikipedia and other websites do not qualify as quality academic resources.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
Propose methodologies that have been proven to increase value in health care delivery systems
Examine leadership and management frameworks that are most applicable to a certain organization type within the health care industry.
Craft a strategic plan that leads to a competitive advantage within a certain market.
Use technology and information resources to research issues in health care management.
Write clearly and concisely about health care management using proper writing mechanics.
Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric. Click here to view the grading rubric.
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Measurements of Quality of Care in a Hospital
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Question 1
Performance measure of health care has significantly improved backdating days of Florence Nightingale’s the main features of current set up are: continuous interest in contrasted information by either public or private buyer, accepted national measure of performance established for management of care plans. Thus the major measurements by patients which influence patient’s choices are:
Clinical performance measurement
This includes process and output measure in current healthcare. Payers seek information on clinical performance in order to make contract decisions on top of follow up return on payments to employees of health (Kazandjian & Lied, 1999). Health professionals require information on performance thus developing standard, affordable systems to offer care. Thus influencing patient’s choice to elaborate, flexible, standard and affordable health services is always the thirst of any patient.
Outcome measures
This looks at discrete, patient-expectations like readmission, time, morbidity and death. On using results for checking the success of health care operating systems it is often important to come up and amend system that bias the performance of a health care to the results. The necessity of the principle is related to malaria mortality with respect to age. Malaria mortality is dramatically by age. In comparison of three health care systems with respect to their malaria mortality rates and on account to the fact which the average age of someone health system's numbers was 10 years more than others, hence coming to erroneous conclusions. What is needed in phenomena is risk adjustment; a method of rectifying the end results, in the case malaria mortality, for the attached malaria risk is because of age. This paradigm is important when a patient chooses a hospital in regard to its performance to the emergency or disease.
Risk-adjustment model concerns
After computing the needed data for outcome measurement, the work of risk changes or stratification starts. The question to answer is if risk adjustment is ...
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