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Motivating Employees

  • From Health Care, General Health Care
  • Due on 08 May, 2018 12:00:00
  • Asked On 06 May, 2018 11:07:04
  • Due date has already passed, but you can still post solutions.
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Midterm Case Study: Motivating Employees
Due Week 5 and worth 300 points

Imagine that you have been appointed the Director of Health at the Kaluyu Memorial Hospital in Nairobi, Kenya – a for-profit hospital. The facility is also a referral hospital and receives severe cases of accidents, chronicle / communicable diseases and houses an HIV / AIDS ward. As you settle into your position, you realize that the employees always act scared as they approach their superiors. Some of the employees even deliver files and leave your office in a hurry.

As you make your routine departmental visits, you realize that there are tensions between nurses and doctors, and there is a sentiment that the nurses tend to do the majority of the work within patient care but the doctors get all the credit. You realize that the employees are always looking forward to the end of their shifts to go home. Some employees even come back to work wearing the same unwashed clothes as the previous day. Too many employees are calling in sick, and many of them give weak reasons for their tardiness.

There is also a sense that employees and nurses dominate other employees in similar positions. In meetings and conference calls some employees are always quiet and never participate. You notice that people with families tend to gather and talk quietly on breaks. The new mothers working for the hospital have to use bathrooms to pump breast milk for their infants and the refrigerators do not work well. Looking at the financial statements of the hospital, you realize that the hospital expenses are higher than the industry standard, and it makes losses year after year.

Note: You may create and / or make all necessary assumptions needed for the completion of this assignment.

Write a four to six (4-6) page paper in which you:

  1. Investigate the major demotivational factors at Kaluyu Memorial Hospital. Assess the level of impact that the identified factors could have on specific areas of service and business if the administration does not address the situation. Support your response with at least two (2) examples of the potential negative impact of the identified demotivational factors on the hospital.
  2. Choose Maslow’s, Herzberg’s, or McClelland’s model of motivation, and argue the primary reasons why it is applicable to the Kaluyu Memorial Hospital scenario.
  3. Formulate a communication system that will have the greatest impact on improving the situation, and specify the major reasons why your system will influence the employee behaviors for the better. Justify your response.
  4. Use four (4) recent (within the last five [5] years) quality academic resources in this assignment.
    Note: Wikipedia and other websites do not qualify as quality academic resources. 


Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.


The specific course learning outcomes associated with this assignment are:

  • Propose methodologies that have been proven to increase value in health care delivery systems.
  • Examine the impact of motivation on quality, safety, and legal risks associated with health care organizations.
  • Assess how politics in a health care organization motivates and demotivates employees and recommend strategies to mitigate the challenges presented with each aspect.
  • Create a communication strategy to address an ethical dilemma within a health care organization regarding the quality of service and cost.
  • Use technology and information resources to research issues in health care management.
  • Write clearly and concisely about health care management using proper writing mechanics.

 

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[Solved] Motivating Employees

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  • Submitted On 07 May, 2018 07:45:58
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Motivating Employees Management in Health Care Motivating Employees Investigate the major demotivational factors at Kaluyu Memorial Hospital. Assess the level of impact that the identified factors could have on specific areas of service and business if the administration does not address the situation. Support your response with at least two (2) examples of the potential negative impact of the identified demotivational factors on the hospital. Motivation is the most powerful emotion that employees bring to work each day. It can be defined as choice, effort, and persistence to engage in a particular activity or task. (Djordjević, D., Petrović, D., Vuković, D., Mihailović, D., & Dimić, A.pg 75.) Major demotivational factors at Kaluyu Memorial Hospital are staff dissatisfaction / engagement with superiors, the nurse’s and doctor’s relationship, and lastly the lack of interest, enthusiasm and motivation. First, Staff dissatisfaction/ engagement with superior can be split into three things lack of communication, lack of self-awareness and lack of encouragement. Lack of communication can be when employees feel as if their manager is withholding information weather that is not saying anything or not meaning what they say. This can leave an employee unhappy and not know where they stand in the organization. Lack of self-awareness in a manager or leader can mean missing in action and not know what’s going on and how it affects their staff. Lack of encouragement contains try and trust. Try courage is the initiative, action and voice of an individual while trust has confidence in others, and letting go of the need to control situation or outcomes. (Treasurer, 2017) Second is the nurses and doctor’s relationship. Nurses feel as if the doctors are stealing the spotlight. This means that all of the work that is being done for the patients the credit and reward is going to the doctors. Nurse will like to get praise for the efforts they put in or the recognition they deserve. Lastly, lack of interest, enthusiasm, and motivation is one of the key ...
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